Pioneering change in health insurance with Will Young
Navigating the maze of health insurance can be a daunting challenge for small businesses, but it’s a critical cornerstone for their growth and employee well-being. This episode features an informative conversation with Will Young, CEO and Co-Founder of Sana Benefits. He breaks down the intricacies of reshaping health plans to be more accessible and effective for small enterprises.
Key Takeaways:
(02:06) Addressing health insurance as a major pain point for small businesses was the motivation behind starting Sana.
(02:39) Building a virtual primary care practice to enhance the healthcare experience.
(03:59) The shift toward value-based care models in healthcare is worthy of discussion.
(05:44) Trends in the health insurance market, including the rise in healthcare’s share of GDP.
(08:32) Sana’s focus is on small businesses and their unique needs.
(10:09) Efforts to transform patient experience through exceptional customer service and virtual care.
(11:34) A strategy for treating any provider as in-network to simplify processes for members.
(16:02) The role of brokers in the health insurance market and Sana’s relationship with them.
(21:30) Insight into Sana’s product strategy, focusing on healthcare.
(24:59) Will shares advice for starting a business in regulated industries.
Resources Mentioned:
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